Accessibility Statement

• Measures to support accessibility
  

  The following measures have been applied on our website.

  • Ensure our website is accessibility friendly by building it as close as possible to WCAG guidelines.
  • Implement FlowBuddy Accessibility Widget.

• Conformance Status
  

  The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Website Store is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

• Feedback
  

  We welcome your feedback on the accessibility of Website Store. Please let us know if you encounter accessibility barriers on Website Store:

  • Phone: +441536234094
  • E-mail: sales@tilehaus.co.uk
  • Visitor Address: The Old Print Works, 6 Canon Street, Kettering, Northants, NN16 8RE
  • Postal Address: The Old Print Works, 6 Canon Street, Kettering, Northants, NN16 8RE
  • Instagram: @tilehaus
    Facebook: @tilehaus

  We try to respond to feedback within 5 business days.

  
  

• Compatibility
  

  Website Store is designed to be compatible with the following assistive technologies:

  • Chrome Browser
  • Microsoft Edge Browser

• Technical
  

  Accessibility of Website Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

  These technologies are relied upon for conformance with the accessibility standards used.
  

• Limitations
  

  Despite our best efforts to ensure accessibility of Website Store , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  Known limitations for Website Store:

  1. Website Image Sliders: Website Image Sliders may not work using a keyboard because The sliders are built into the framework of the website (Webflow). We will look into other methods of displaying the images that can be accessible friendly. If you are unable to view the additional images, please contact us and we can send the images to you.
  2. Website Portfolio Images: Image galleries (portfolio and inspiration) may not work using a keyboard. This is because the embedded galleries are provided by a 3rd party. We understand the frustration and are researching alternate methods to display galleries. Due to the extensive amount of images and the recreation of image galleries, we aim to resolve this within 2024/2025.

• Assessment
  

  TileHaus assessed the accessibility of Website Store by the following approaches:

  • Self-evaluation

• Evaluation
  

  An evaluation report for Website Store is available here

• Formal Approval
  

  This Accessibility Statement is approved by:

  TileHaus
  Sales & Marketing Department
  Sales & Marketing Manager